Feedback and Roadmaps in Discover are different from the classic Pendo Feedback product and the Feedback Roadmaps feature. For information about releases in classic Feedback and Feedback Roadmaps, see What's new in Feedback.
Add feedback sources
Promote ideas to roadmaps (beta)
You can promote ideas to roadmap features from the Actions menu within the details panel for each idea. For instructions, see Promote ideas to your roadmaps. For an overview of other actions that you can complete from within individual ideas, see Validate ideas: overview of functionality.
Actions on an idea
You can complete the following actions from the details of an individual idea in Discover > Validate by opening the Actions menu: create a segment from idea voters, add a workaround, and link to feedback items. For a summary of these actions, see Validate ideas: overview of functionality.
Watch feedback item replays
Session Replay customers can watch a replay of the visitor as they were submitting the feedback form within the last 30 days. For more information, see View and edit feedback details in the Manage feedback in Discover article. For information about replays, see Session Replay overview.
Starting month for Quarter 1
For timeline roadmaps, you can choose which month your Q1 starts in to align your roadmaps with your planning cycles. Months are visible on the timeline. For more information, see Roadmaps in Pendo and Create and edit roadmaps.
You can add starting months to existing timeline roadmaps that were created before this release. A window opens and prompts you to enter a month when you open an existing roadmap that doesn't yet have a defined Q1 starting month.
Solve problems with idea workarounds
You can add workarounds to ideas to help your customers solve problems and achieve their goals. Link feedback items to ideas to help keep customers updated about related workarounds. For more information, see Validate ideas: overview of functionality and Add workarounds to an idea.
Now, Next, Later template availability
Add to roadmap and backlog experience
You can add new items to your roadmap using the + Create Item button in the top-right corner of your roadmap or from within a swimlane in your roadmap. You can also drag-and-drop items from your backlog into your roadmap either from the Backlog button in the top-right corner of your roadmap or from within a swimlane in your roadmap. For more information, see Create and edit roadmaps.
Statuses in Roadmaps
You can set statuses for your roadmap initiatives and features using the dropdown menu in the right-side details panel for the individual initiative or feature. For more information, see Roadmaps in Pendo.
Now, Next, Later template availability (open beta)
Roadmap templates (closed beta)
Delete an idea from the Ideas table
You can delete an idea from the Ideas list in Validate. Hover over the idea you want to delete and select the trash icon at the end of the row. For more information about the Ideas list, see Validate ideas.
Full-screen view for creating Ideas
When you create an idea from the Ideas tab in Validate, you're taken to a form that spans the page to give you better visibility of all the fields. For a screenshot of what this looks like, see Create and test ideas with Validate.
Single-page view for Idea Tests
As well as the multi-page view, you can now choose to create idea tests that present ideas for visitors to vote on in a single-page view. For information about the end-user experience of single-page and multi-page idea test views, see Create and test ideas with Validate.
New "not interested" option for voters
Ideas created in Validate can be rated by importance: Must Have, Nice to Have, or Not Interested. For more information, see Validate ideas. For information on how these importance levels can be used for defining segment rules, see Create segments from idea votes in Validate.
Updated permissions in Validate
You can now choose between Administrator, Viewer, Contributor, and Manager roles for Validate. The default for new users is Contributor, which has Viewer permissions as well as the ability to create and delete ideas, and to add and remove their own votes. For more information, see Validate ideas.
New ROI tab
Validate now has an ROI tab to help you understand the return on investment (ROI) as a result of using Validate and the impact it's having on your organization. For more information, see View return on investment (ROI) for Validate.
Create segments based on voting behavior in Validate
You can use the idea voting behavior as the data source for defining a segment rule. For more information and instructions on creating segments based in voting behavior, see Create segments from idea voters in Validate.
Sharing and exporting roadmaps
You can share your roadmap with internal users and grant them either Viewer or Editor access. You can either share with specific people or copy the link. You can also download your roadmap as an image to share with customers. For more information, see Roadmaps in Pendo Engage.
Resizing items in your roadmap
You can resize items on your roadmap so that they start and finish where you need them to along the timeline. This includes the individual features nested within an initiative. For more information, see Roadmaps in Pendo Engage.
New experience for adding items to your roadmap
Use the + Add to Roadmap button to create new features or initiatives and to add items from your backlog to your roadmap. For more information, see Create and edit roadmaps.
If you're on a smaller screen, the Validate page is found by choosing More in the left-side navigation and then selecting Validate from the dropdown menu.
We released validate as a beta offering accessed from the left-side menu in Pendo Engage, allowing you to create product Ideas that you can add votes to and test by capturing real responses from your target audience. For more information, see Validate ideas.