This article summarizes important changes to documentation concerning Pendo integrations.
| Date | Articles | Description |
|---|---|---|
| 20 September 2023 |
Updated instructions to match the current UI, updated the style, added some clarifications, and changed the title of the article. |
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| 20 September 2023 |
Added clarifications about what the integration offers and how. Added image and description of the Data Sync process and how it fits in with other tools. |
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| 20 September 2023 |
Added details about tools you can use Pendo Data Sync with. |
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| 8 September 2023 |
Restructured the steps and added a step for setting up permission. |
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| 25 August 2023 |
Integrate Zendesk Chat with Pendo Integrate Zendesk Help Center with Pendo Upgrade from the legacy Zendesk Chat integration Upgrade from the legacy Zendesk Help Center (knowledge base) integration |
Updated titles, style, and content of articles to describe Zendesk integration options. |
| 25 August 2023 |
Added a note stating that Zendesk messaging supersedes Zendesk Chat and Help Center |
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| 25 August 2023 |
Added information about requirements for using Data Sync and the ability to run test exports. |
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| 24 August 2023 |
New article providing an overview of Data Sync, including how it works, and links to relevant documentation. |
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| 11 August 2023 |
Updated instructions to match the current UI, updated the style, and changed the title of the article. |
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| 11 August 2023 |
New article with instructions for setting up the Zendesk messaging integration with Pendo. |
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| 7 August 2023 |
Added links to Pendo Academy videos for Data Sync. |
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| 1 August 2023 |
Updated instructions to reflect new applications functionality in Subscription Settings. |
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| 27 July 2023 | Added more use case examples and included links to corresponding use case articles. | |
| 27 July 2023 | Merged content from separate articles, updated details and style, and moved the article to the Salesforce integration section. | |
| 27 July 2023 |
Calculate a Customer Health Score in Salesforce using data from Pendo |
Updated article details, style, and structure, and moved the article to the Salesforce integration section. |
| 27 July 2023 | Added details about syncing with a Salesforce sandbox in the FAQs. | |
| 20 July 2023 | Added guidance on how to check that the mappings for the initial connection are correct. Added links to new troubleshooting content. | |
| 20 July 2023 | Consolidated troubleshooting content for the Salesforce integration with Pendo Engage into a single article. | |
| 19 July 2023 |
Set up Data Sync with Google Cloud |
Added information and instructions for rotating credentials, either manually through the Pendo UI, or through the public API endpoint. |
| 17 July 2023 | Updated screenshots to reflect changes in the UI. | |
| 17 July 2023 | Set up Data Sync with Microsoft Azure Storage | New article describing setup for the newly released cloud storage service destination option for Pendo Data Sync. |
| 17 July 2023 | Segment.com integration overview | Updated the creation flow for integrating Segment.com through a webhook. |
| 14 July 2023 | Data Sync schema definitions | Added detail about how the data manifests if the eventType isn't pollRelease. |
| 13 July 2023 | Updated wording to account for other destination options in Data Sync, and restructured the articles to accommodate a Prerequisites section. | |
| 5 July 2023 | Salesforce integration with Pendo Feedback | Added clarification about auto-syncing, refreshed the style, and replaced images. |
| 3 July 2023 | Salesforce with Pendo Feedback use cases | Refreshed the style and changed the title of the article. |
| 3 July 2023 | New article describing options for connecting more than one object in Salesforce, or pulling and pushing data between Pendo and different Salesforce objects. | |
| 30 June 2023 | Added screenshots of the setup process. | |
| 30 June 2023 | Added diagrams depicting the push-pull relationship between Salesforce and Pendo. | |
| 28 June 2023 | Added sample code for processing exports from Google Cloud Storage (GCS) to BigQuery. | |
| 23 June 2023 | Refreshed and updated article content, including adding clarification, fixing the style, restructuring the content, replacing the images, and moving instructional content to a dedicate new article | |
| 21 June 2023 |
Data Sync export handling
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Added information about retroactively re-exporting data. |