How Can We Help?

Advanced path options

Overview

In Pendo, our Paths have advanced options that allow you to decide what type of information you would like displayed. Click here to get a more general overview of Paths.

advancedPathSettings.png

 

Note: If you do not customize your Advanced Options, we will default to the settings in the above image.

 

Display Options

  • Show Pages & Features
  • Show Pages Only
  • Show Features Only

Collapse Repeating Steps

If "Collapse Repeating Steps" is checked, the same page or event will never appear consecutively in a path, only the first occurrence will be shown.

For example, if a user did:

  • Page A > Page B > Page B > Page C

We collapse that down to:

  • Page A > Page B > Page C

Remove Duplicate Visitor Paths

We would expect that with the "Remove Duplicate Visitor Paths" box checked, you would see a reduction in the percentages and number of views (as long as duplicate paths are present).

For example, if a user had the four below paths:

  • Page A > Page B > Page C
  • Page A > Page B > Page C
  • Page A > Page B > Page D
  • Page A > Page B > Page E

We would remove the duplicate [A, B, C] path leaving three unique paths for the Visitor:

  • Page A > Page B > Page C
  • Page A > Page B > Page D
  • Page A > Page B > Page E

Maximum Path Length

This settings is putting a cap on how many steps can be included in your path. With 10 as the maximum, you will only see path activity 10 steps deep.

Related articles