Viewing Feature Data

Overview

Pendo collects interactions your users have with the features in your product. This allows you to understand which features are most or least used by users.

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Filter Options

Similar to other main areas of Pendo, you have some quick filter options to narrow down what data you're viewing:

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  1. Segment 
  2. Date Range
  3. Accounts
  4. App Chooser (for customers with multi-app enabled)
  5. Group filter
  6. Stars

 

Columns

Below the filter options, you will see a list of your tagged features with the applicable application (if you have multi-app setup) and group assignment. 

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  • Number of Visitors - The number of unique visitors who interacted with the feature within the segment and date range selected in your filter.
  • Number of Accounts - The number of unique accounts who interacted with the feature within the segment and date range selected in your filter.
  • Number of Clicks - The number of total feature clicks by users within the segment and date range selected in your filter
  • Percent of Feature Clicks - The percent of total feature clicks by users within the segment and date range selected in your filter
  • Average Percent of Daily Feature Clicks - The normalized average percent of daily feature clicks based on the segment and date range selected in your filter.

Edit Columns & Export Data

To export the displayed feature data from this page, click on the "..." button in the top right-hand side and select 'Download CSV'.

You can also edit what columns you see in the list view by clicking on the "..." button:

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Then, choose the columns you wish to see in your view:

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To reorder the columns in a different order, hover over a column name to reveal the 3 horizontal line icon. Click on it to drag and drop the columns in your desired order. 

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Feature Details

You can click on the name of a specific tagged feature in order to view more information about it, such as usage statistics.

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You can also expand Details and Settings for that feature by clicking the small "+" icon to the right of Details. Here you can edit the CSS targeting rule for that feature in addition to the feature name, group, and page location.

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Finally you can view one specific user's feature activity. To do so, click the name of visitor that you're interested in.

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