The Pendo Neighborhood


What is it?

When you start your journey with Pendo you’ll gain access to the Neighborhood: your full-service community for Pendo support.

In the Neighborhood, you can ask questions, find solutions, share feedback, and hear directly from other Pendo customers about how they drive impact.

What resources live here?

Pendo Academy

Learn Pendo products and best practices for being product led. Validate your expertise and advance your career with a Pendo certification. Free and paid courses are updated regularly so you can stay on top of your Pendo knowledge.

Upcoming Webinars and Live Events

New User Trainings: Bi-weekly virtual sessions hosted by our customer success team. These trainings cover basic Pendo feature functionality, use cases, and technical best practices. 

Pendoramas: Monthly virtual customer event series where you hear from Pendo experts and innovative ways our customers are utilizing Pendo.

User Groups: In-person and virtual events based on location, interest, and role. Join your peers to network, solve problems, and share best practices.

Discussion Community

Need help? Jump into the Discussion Community to connect with your peers. Whether you’re new to Pendo or a seasoned pro, you can ask (and answer!) questions on the forums to learn, share your expertise, and up-level your knowledge. You can join the Discussion Community through the Resource Center or click the URL here to sign in.

Knowledge Base

Search our Knowledge Base (where you're currently reading this!) to find best practices, troubleshooting tips, setup guides, and in-depth articles. You can also access resources and insights to accelerate your product-led journey on our Product-Led Hub.

Advocacy and Customer Stories

Hear directly from other customers about all of the amazing ways they are using Pendo and how it’s impacting their organizations. We’d love to hear from you if you have a story to share!

Feedback Portal

Share your feedback and connect directly with the Pendo product team to shape our product roadmap. The Pendo product team triages this on a bi-weekly basis, and you’ll receive email and in-app communications as we make updates to the roadmap.


Have a general question? Try our Knowledge Base first, or post a question on the Discussion Community. If you need help troubleshooting a specific issue, get help with Pendo from Technical Support.

Where can I access my support tickets?

From within Pendo’s Resource Center (bottom-right corner of the Pendo application), you can see all of your past and present support tickets in one central location through the Technical Support module.