Overview
The ability to clone a guide lets you make a copy of a guide to use in the same or another app, this includes cloning guides cross OS as well ( i.e iOS <> Android). This is perfect for when you want the same guide to appear in different apps because you can take a copy instead of having to build it more than once.
Requirements for Cloning Cross-Application
- Multi-app Subscription or Mobile V2
- Guide Creator permissions: both on the hosting app and the target app.
Cloning a guide
To clone a guide:
1. In selected guide and chose "Clone Guide" from the dropdown menu.
2. Select App
- Single App subscriptions will clone the guide in the same application.
- Multi-App or Mobile subscription select the target app from the list then "Clone Guide".
Apply selected app's default theme
When cloning a guide, you can choose to clone the guide as is (including the design) or use the target app's default theme instead.
Note that custom edit building blocks will be cloned as is (i.e. the same design). This only affects themed elements.
Settings that are not copied to cloned guide
Web Guide limitations
- URLs (Step locations, Activation, etc) will be changed to 'Sitewide'. For example, if a step is set to "show only on this page" or targeted a feature (tooltip, badge), you will need to reconfigure the new page or feature where the step should be shown.
- Custom fonts - will reset to the default fonts
- Localization - new translations will be required
- Launch guide button action - Target guide will be removed from the action. For example, a button that has a "Launch Guide" action will need to reconfigured in the cloned guide.
- Code blocks - will be removed
Mobile Guide limitations
- Step locations (Activation, tooltips) will be removed. This means that if a step had previously been set to be "show only on this page" or targeted a feature (tooltip), you will need to reconfigure the new page or feature on which this step should be shown at.
- Custom fonts - will reset to the default fonts
- Localization - new translations will be required
- Launch guide button action - Target guide will be removed from the action. For example, a button that has a "Launch Guide" action will need to reconfigured in the cloned guide.
- Poll fonts will reset to 'Roboto' or 'SF'