Closing a guide by clicking outside the container

As other users have suggested, I've installed the snippet in the container (and made sure the container # was right), but Pendo seems to be ignoring it. Is there someone else I should be putting the snippet? Thanks!



  • Tina H it looks like the snippet you included is for the resource center element, is that what you're trying to dismiss? Here's a similar one for guides that might work better.

  • Yes, I forgot to mention. It's not the resource center I'm trying to close, but a tooltip. The guide you linked also didn't work, so I hoped to use the resource center and change the parameters for guide (clearly, this didn't work!). I'm open to any suggestions!

  • It suddenly started working, even though we had tried it on numerous browsers. Thanks!

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