Visitors Page Loading Error

Hi there,

When I go to my visitors page there is an error loading the page and none of my metrics appear. It looks as though there is a 400 error loading the page. I've cleared my cache, but no luck. Has anyone else experienced this and know how to resolve it? We are not on a paid subscription, so cannot contact support. 






  • We're you ever able to fix this? Dealing with something similar

  • Hi Julia,

    It has been some time, so it's hard to remember exactly, but I believe it had something to do with a segment filter that was being applied. Something changed in our account and that segment would no longer run, so it caused the error. Sorry I can't be more specific, but I recommend double checking all of the filters as a first step. 

  • Hi, I confirm that it was caused by segment and thanks for hint in this discussion :) In my case: I have filtered features by segment yesterday and then I have deleted this segment and log out from Pendo. Today were there errors on all pages with lists and statistics. Solution: change segment :)


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