Segment used for Guide not seeming to trigger as expected for Identified user

I have my first guide set up, and created a Segment for our end users. The criteria for the Segment is that household ID (our term for Account) is not empty. I ensured this property is being passed to Pendo properly with Visitors (are Visitors the same as users?). I have X results for this Segment as expected, which clearly requires the user properties after authentication. Yet, my staged guide keeps popping off on our login page, when that property (along with email identifier) is empty. I think by naming the exact page, we can control it from not triggering on the login page, but I'm feeling like the identified user property for the segment isn't working as expected.

Any ideas?




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