Tagged Features not showing counts
I've tagged features for a page in our product using the in-app design studio. I used the Suggested Match feature to assist in the tagging. The majority of the tagged features are not showing any counts for views or clicks. The few that do have counts are very low and from a single day in December. The feature is being used in our app so there should be counts. What might be the cause of this? What are some troubleshooting things I can try. I've reviewed the help articles, but they are not as helpful as I would hope.
I am not an engineer so my language is limited to laymen terms. Any and all assistance is appreciated.