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Customer support help?

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Ken Trionfo

Does anyone know how I can get any in person customer support help? Does Pendo offer that? I can't find an online chat or 800 or much of anything besides documentation and recorded videos? What is everyone else doing if they are just stuck? 

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    Niall Geraghty

    Hi Ken, depending on your support level you can raise a support ticket, start a live chat or speak with a customer success manager by clicking on the question mark icon in the bottom right of any pendo page. You may also be able to email support@pendo.io for help if you email from the work email of an associated subscription.

    Hope this helps!

    Niall.

     

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    Fortune Etu
    Hi.
    I recently completed your training in Product Analytics. I must say that I find it very insightful, and I am going to write the certification exam sometime soon.
    However, I am not comfortable with my level of understanding in terms of HOW TO PRODUCE A PRODUCT ROADMAP, and this is giving me concern.
    I will appreciate your assistance with resources and links to enable me have a good / practical grasp of PRODUCT ROADMAP, while I look forward to writing the certification exam soon.
    Thanks.
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