Bug in disabling application

Hi! I found a bug with disabling an application. The accounts associated with my disabled application appear in the "All Accounts" dropdown list in the Pages Overview section of the Product module within Pendo. It doesn't make sense for these accounts to be listed if the application is disabled. I'm looking for a workaround for this bug because I can't find another way to remove them and it is very inconvenient to scroll through a list of accounts that no data is being collected from.



1 comment
  • Hi, Natalie -

    The best way to remove those users from your analytics is to ensure your date range starts after you disabled the subscription. You can't remove old data after a subscription is deleted. 


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