Transition from Hashed to Personalized Login Names for Visitor ID

Hi There

We're considering moving from hashed login names to personalized login names for our visitor IDs. Could someone please advise on whether the past tracking data will be retained and available under the new personalized visitor IDs? Any insights on the migration process would also be appreciated.

Thanks in advance!

 
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Comments

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  • Official comment

    The past data for the visitor will be available, but not associated to the new visitor ID. If you want to inquire about merging these IDs together, please reach out to  services@pendo.io for a customized quote. 

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