Is it possible to add segment rules using custom key values of the visitor or account?

When using pendo.initalize() I added something like this:

pendo.initialize({
visitor: {
id: userId,
myCustomVisitorProperty: customVisitorProp,
},
account: {
id: customerId,
myCustomAccountProperty: customCustomerProp,
cloud: 'yes'
}
});

I'm creating segments and I would like to add rules using the myCustomVisitorProperty and the myCustomAccountProperty but I can't see those properties, I can only see this options

 

How could I use my custom properties to create segments

0

Comments

1 comment
  • Hey Daniel - 

    Visitor metadata updates every time the Pendo snippet initializes for a user (usually around a log in event). I'd expect this metadata to become more visible/available as you have more users log in, and as this metadata updates. 

    Keep in mind that this won't update in bulk for every user immediately, but only upon Pendo initialization. 

    Once the data is available in the UI, you should be able to use this for creating segments.

     

    1

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