Liz Feller, In App Help Admin at Nelnet Business Services (NBS)
I'm Liz and I work in Nelnet Business Services (NBS) as our In App Help Admin. Being part of our Online Help & Communications team, I'm a shared service and I help our other teams (product, operations, marketing, etc.) understand, learn from, and use Pendo for insight, guidance, feedback, you name it 🎉 plus I build guides like crazy!
I also do lots of demos and I'm involved as the PUG leader for Dallas-Fort Worth! In my spare time I'm enjoying family time with my husband and our kids, hopefully outside. I also try to do the NYT crossword every day, some days are more successful than others ☺
I'm looking forward to using Community and learning more from everyone, plus sharing what I've learned along the way!