Providing a list of requests to my customers


1 comment

  • Avatar

    There are several ways to do this. If you use a CRM, you could create a new case type called Feature Request, then build an exportable report when requested. Your other option would be to have a section on your community site called Feature Requests, where people could submit ideas that can be upvoted or downvoted by the community. Another option is a service like this

    If you don't have any of those options available, you'll probably have to tell them that OR scroll through all of their correspondence and track them down.

    Comment actions Permalink

Please sign in to leave a comment.