Custom HTML Attributes with Pendo
We are trying to figure out how to enable custom HTML attributes in Pendo. We tried referencing the YouTube video below however the labels in the Settings tab are different so its difficult for us to translate into our version of Pendo. Any help you can provide would be greatly appreciated.
0
Comments
Hi Amber Pettis,
I'm sure you've looked at the article here, https://support.pendo.io/hc/en-us/articles/360031861612-HTML-Attributes, but can you share more information, specifically what is different from what you're seeing in your Pendo instance about the labels?
Hi Howard, sure thing!
If you look at the two screen shots below, you will see that the Settings menu options are different even though I am an Administrator on the account. So we are just not sure how to confirm that we can enable Custom HTML Attributes with Pendo.
Hi Amber Pettis,
Great callout - I'll submit this to our tech writers to update the article and also see if we can make that video up to date.
If you visit your URL https://app.pendo.io/admin or click on Subscription Settings, you'll see the list of apps that you have Pendo installed and when you click a level further on the app you'd like to manage, there you'll see under Agent Settings, the field for Custom HTML attributes - and there you'll be closer to the video's instructions. Hope this helps!
Please sign in to leave a comment.