Can I integrate a salesforce field that's an array into Pendo?

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Brian Gauthier

• September 15, 2021 15:22

I have a field in salesforce that's an array of various entries, that are delimited by a semi-colons.  Can I integrate that field into Pendo -- if so, is there any special treament I should be aware of?   Assuming I can integrated it, I suppose if I use segmentations with that field -- would I use the "contain" operation?

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  Howard Lio

  • September 15, 2021 17:38

  Hi Brian Gauthier,

  Thanks for your question! Pendo does not support lists in the SFDC integration. The data type for the SFDC fields are set on the SFDC side, but here is a list of the data types that are compatible in this article:

  • https://support.pendo.io/hc/en-us/articles/360032210011-Salesforce-Integration-Overview#FrequentlyAskedQuestions

  Hope this helps, but if anyone has tried this before or has any workarounds to share, please feel free to comment on this thread. 

   

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