From data to outcome: How Product Engagement Score can move the needle for your business
SPEAKERS
- Geoff Lewis, VP, Data Analytics at Pendo
- Olivia MacDougal, Product Manager at Pendo
Check out the presentation slides here!
Comment below if you attended the session or have any follow up questions.
0
Comments
Hey folks, in addition to the presentation slides, check out our video recording of the session and post your questions here on the thread:
https://www.pendo.io/pendo-blog/how-product-engagement-score-can-move-the-needle-for-your-business/
Hi Soumya Sharma! Thanks for the question. There's tons of great metrics to track in the early stages and I often find that those actually carry on into the future once you have gained that momentum and scale. Another way to put it, the metrics often remain, but the targets/goals for those metrics change.
Some of my favorites are time to first use for a new feature, adoption of a feature measured as the % of active visitors/accounts using that feature, stickiness of a feature, and NPS overall or sentiment of a specific feature/product area.
What are some of the metrics to track in early stages when you have a couple of early adopter customers only and then how and what metrics to move to as you gain momentum and scale?
Please sign in to leave a comment.