How to redirect users to a specific page and launch a guide
I have a guide with a button that I want users to click in order to be redirected to a particular page in the product AND launch a guide. Would this be a good use case for guide permalinks?
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Hey Ana,
You are correct. This is a viable use case for the Guide Permalink functionality. Trigger the button to navigate to a URL and add the permalink as a query parameter to the URL to trigger the desired guide.
https://support.pendo.io/hc/en-us/articles/360032203891-Guide-Permalinks
Hey Greg,
I'm trying to create a guide that spans multiple pages, however every user that uses our system creates his account with a unique ID which makes adding a URL difficult, is there any way to add a dynamic URL that adapts to a unique users ID?
I hope that makes sense.
Jules
I believe I understand. You'd like to create a Hyperlink that takes a user to your tool and triggers a guide, but you can't hardcode the Hyperlink URL because the URL contains a unique ID for each user? Are you trying to do this within a Pendo guide?
This is, unfortunately, a bit outside my wheelhouse. The first ask I have is whether your tool redirects users if you provide them a generic link (i.e. "you went here, but based on your active session, I believe you meant to go here")? I'm not sure how well this would play with Permalinks, but it gets away from needing a unique ID. Otherwise, you'd need to try and manage this with some kind of dynamic scripting.
If you're trying to do this within a Pendo Guide, you might be able to pull something like this off with a Code Block component, but I cannot speak fluently there. I do know that it would depend highly on what data you have available for the script to access.
Sorry I don't have a silver bullet, but I hope this helps you find the right direction.
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