Issues deploying Pendo

• 

  Alisyn Collins

  January 10, 2022 21:43

  Hi Jesus!  The main issue I see in your implementation is the use of "visitorId" in the visitor object rather than just "id".  Because we rely on a value existing for "id" and you're not providing one, we're creating an anonymous visitor ID instead.  This is why you're seeing that "_PENDO_T_xxxxxxx" visitor in the second screenshot. 

  In your snippet, that section should look more like this:

  pendo.initialize({
     visitor: {
        id: 'unique_id',
        email: 'email',
        ...

  Give that a try and see if that does the trick!

   

  0

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