We're always trying to understand the intentions and goals of users so that we can use Pendo to help them move towards getting results. We're always looking to get fresh ideas on how to do this - so wondering if others have had good success and can share how they approach this.
This generally comes down to discussions and working sessions when there are humans involved. Is there anyone that is attempting to do this in a tech-touch or automated way? If so, how are you doing it and what have you learned?
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