On Production Site - pendo.validateInstall() not working correctly


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    Kross Pham

    Hi Nitesh Meshram

    To be sure Pendo is running correctly in your Production site, can you open your console and run "pendo.initialize()". It should return undefined but that's okay. 

    Next, run "pendo.isReady()" which is just a callback to confirm Pendo is running. Should return true.

    Now run "pendo.validateInstall()" and make sure your filters are set to "Default Levels" or "All Levels" with info checked. 

    Do you see any metadata now? If not, please open a ticket with us here

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