Display Guide with a Poll every x months

Hello, I was just wondering if it is possible to set up a guide with a poll which is activated based on target element click, to show more than once for a user over time? For instance, if they click on the element it will show the guide and the poll, they either answer the poll or dismiss it, but the guide wouldn't show again for 3 months. After 3 months has passed, the next time they clicked on the target element the guide would show. It may be that they don't click on the target element again for 4 months but once they do and they see the guide, they have the opportunity to take part in the poll or dismiss it and then they won't see it again for at least 3 months? 

0

Comments

3 comments
  • Hi Angus, just to follow up rather than set up a new question. It seems the NPS Survey allows you to specify how often you want to survey users (i.e. every 90 days). This is ideally what I would like to do but using a satisfaction rating question instead of NPS. Is it possible to make use of this functionality that you get in the NPS Survey but using a different question? As it seems using Polls won't allow us to ask the poll again to users over time and track other important metrics. Thanks!

    1
  • Hey Becky Wright, target element guides only have an option to "Display Once" or "Display Everytime", it's not possible to set a recurring cadence for once every couple months, but here's the feature request if you want to upvote/follow for any future updates. 

    0
  • Hi Angus, thanks for letting me know - will upvote for sure! 

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post