Activating guide only when specific elements are clicked

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Jonathan Leifheit

• February 09, 2022 20:45

Hi,

What I would like to do is open a guide on an element but ONLY if another element on that page (which is a particular value in a radio button list) is selected. If one of the other options is selected, I don't want it.

Here's how it would work.

1. User comes to page. In field A, there are 2 radio button options. I only care about the second. 

2. If they click the second button in field A and go to field B (which is a dropdown list) to change it, then I want to show the guide.

3. If they click the first button in field A, I don't want to show the guide regardless of what they do. If they don't click on field B to change it, then I don't want to show it.

Any suggestions?

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  Erica Akroyd

  • June 28, 2022 14:55

  Have you used the segment rule "Feature X Used or Not Used" ever (or not ever) for guide targeting? 

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