Can I create a guide when a user abandons a page?

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Jeffrey Klein

• February 14, 2022 16:35
• Edited

Can I create a guide when a user abandons a hosted page of ours? We're looking to collect data (survey) on why they abandoned the page. I realize Pendo manages in-app guides, but can Pendo fire a guide when a user's mouse moves to close the browser?

I've created in-app guides with Pendo but never an abandon-page guide.

Thank you.

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  Lauren Yoon

  • March 15, 2022 15:32

  i've spoken to pendo support about this and unfortunately i'm pretty sure you can't. (feel free to prove me wrong anyone, i'd also greatly appreciate this sort of guide activation.)

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