Guide Views

What exactly does "Guide Views" mean?  Does it mean someone has clicked a button in a guide, or that it showed on their screen?

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Comments

4 comments
  • Guide Views tracks the number of times Pendo has served the guide to a visitor.

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  • Thank you. Is there perhaps a delay between views and the time pendo reports them?

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  • Kerry Patton Pendo processes data usually at the top of the hour so there's usually about a ~30-60 minute processing time between when the view happens and when it shows up in Pendo.

    Also, make sure you're filtering data by "Today" to see all the views that happened today, date filters like "Last 7 Days" will only capture the last 7 full days which would exclude views that happened "Today".

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  • Oh wow! It was not intuitive to me or my team that "today" wouldn't be included in "last 30 days." We were confounded as to why we weren't getting any views! Thanks for the filter tip!

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