Using Guides to Solicit Research Participants

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    Kiara Holt

    Hi Sarah,

    Following up here! Would love to know if you we're able to find answers on this question. Thanks! 

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    Dan Wiora

    Hello Sarah,

     

    You are able to segment guides based on activity and frequency data within Pendo. Please follow the steps below:

     

    The screenshot below is how Pendo defines High, Medium and Low frequency users. This will help define the segment you will target in your research guide. 

     

    Next navigate to the segmentation portion of our platform (People > Segments) to create a segment. You will want to filter based on # of days actives and build out your segment according to the criteria above. Below is a screen shot of a segment for High Frequency Users: 

     

    Thanks,
    Dan Wiora - Customer Success Manager 

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    Kiara Holt

    Hi Dan,

    Thanks for sending this over! To confirm, could you please walk me through where I can find the frequency feature?

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