Answered
In-App Review Feature
Hello!
We are looking to create our first In-app feature for mobile. However, I'd like to confirm a few things.
Reading the FAQ page, I came across this page: https://support.pendo.io/hc/en-us/articles/360031869392-Mobile-App-Rating-v1- to confirm, is this up to date? My team is interested in the conditional rating option but I don't quite see this on my end.
I also reviewed this FAQ page: https://support.pendo.io/hc/en-us/articles/360040626232-Launch-Mobile-App-Store-Rating-for-iOS-Android- and I do see the current "Open in-app rating Guide Dismiss" I'd love to understand how do we get this set up?
- Do we need our development team to set up the feature?
- Once that is setup, how can I create the "star" feature for reviews?
Please let me know if I'm not clear on my end. Thank you so much for your time!
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Comments
Hello,
The V1-related staff is pretty much deprecated, so you can ignore this page.
Regarding the setup: it's not "editable" as it is mostly provided by the OS/Appstore. The idea is to attach an action (Open in-app rating + Dismiss guide) to any button in an existing guide.
Once the visitor will click the button the current guide is dismissed and the In-App rating dialog is opened*.
The catchy thing - it's not always open as described in the policy section.
Hope it helps! :)
Thank you Yuri!
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