Pendo guide skip URL action when the user is already on that URL
Hi everyone,
I'm using the URL Link action in one of the guide steps. The guide is in the Resource Center and can be launched from any page, but on the first step I want to send the user to the URL where the rest of the guide steps should show up.
I can't find anywhere in the docs how to skip sending the user to this URL in case when the user is already on that URL. Right now what happens is that the page would reload, which doesn't make sense.
Can anyone help?
0
Comments
Hi Aleksandra Asanin you can use permalinks to redirect the user to a particular URL and launch the first step of your guide.
Read this: https://support.pendo.io/hc/en-us/articles/360032203891-Guide-Permalinks
For your use case you will have to break the guide into 2 parts, 1 step will redirect the user to the new URL where rest of the guides will display.
Hi Rohit Pandey thanks for your prompt reply, however I'm not sure that the solution you suggested works. I don't have an issue with sending the user to the URL, I'm using the URL link action on the button click. But I don't want to send the user to this URL if the user is already there.
If I keep these settings as is, when the user is already on the /some-url, the page will reload which I don't want.
Please sign in to leave a comment.