Guides not displaying in Staging
I read that guides set to Public should also be found in our staging environment. However, I am not finding that to be true, but it could be the segmentation.
I have a generic guide set to activate automatically sitewide with a segment of Everyone; it has been set to Staged. The Staging settings have *staging* and the actual staging domain added. I am still not able to see the guide in our staging environment.
What else should I be looking for?
2
Comments
Hey Chris Blachut - Automatic guides will only ever display to a given user once by default. It is possible that you have already seen this guide and, therefore, will not see it again by design. If you need a guide to be displayed multiple times you can accomplish this historically by creating a Badge Activation option or providing a link to this guide within a module on the Resource Center. There is also a newer functionality that allows you to configure Automatic guides to repeat.
If these do not resolve the issue, then I would recommend opening a support case by contacting support@pendo.io to get some extra eyes on the issue.
Please sign in to leave a comment.