Susannah Holland, User Awareness Mgr, Wolters Kluwer LRUS
Hi. I've been working with Pendo for about 18 months. I "inherited' the application and had to learn very quickly, and sometimes, not correctly. But I've muddled through and become our company's unofficial admin. I create all the in-app guides for 10+ platforms and I know more than anyone else here about tagging features and pages. Reports are still a bit confusing. I attended Pendomonium this year and learned a lot about how other companies use Pendo and was surprised to discover that when it comes to hands-on use, I knew more than most. I'm happy to share my knowledge (such as it is) with anyone and could definitely use help, myself.