Feedback & NPS

Setup, Best Practices, Benchmarks

• The Benefits of Product Policy for Feedback

  Daniel Lenders December 09, 2021 19:49
  0 votes 1 comment

• Provide a different response/thank you message to visitors in NPS based on their score

  Marina Khan December 01, 2021 20:58
  0 votes 1 comment

• Are NPS intervals considered across apps?

  Eric Miller November 22, 2021 23:07
  0 votes 1 comment

• NPS intervals combined with segment

  Eric Miller November 22, 2021 22:20
  0 votes 2 comments

• Downloading NPS score by shipping state

  Nate Larson November 19, 2021 18:16
  0 votes 1 comment

• In app NPS vs email NPS

  Alli Bordogna November 16, 2021 20:20
  1 vote 7 comments

• What happens to the NPS survey if a user closes the browser? Can you prompt the survey to be seen again if dismissed?

  Howard Lio November 11, 2021 22:10
  0 votes 1 comment

• How to create a responsive NPS Guide

  Howard Lio November 08, 2021 22:32
  1 vote 10 comments

• Using Typeform to Create Custom Feedback Form

  Hugh Roberts November 05, 2021 07:58
  0 votes 1 comment

• How to increase NPS response rate?

  Alli Bordogna September 27, 2021 13:47
  1 vote 2 comments

• Auto-notify team members of NPS responses

  Alexandra Jakubowski September 14, 2021 21:28
  1 vote 3 comments

• I have three platforms (web, iOS, Android). If I create NPS for each, will they avoid duplicates?

  Scott Perdue August 24, 2021 21:24
  2 votes 7 comments

• In-App Feedback widget set up Query

  Mel Kruk August 24, 2021 15:27
  0 votes 5 comments

• Likert Scale Poll Guides

  Jacob Mecham July 29, 2021 22:31
  0 votes 1 comment

• Select multiple options on a single poll

  Liju George July 13, 2021 22:53
  4 votes 21 comments

• Providing a list of requests to my customers

  Tanya Lazarus July 09, 2021 13:42
  0 votes 1 comment

• How can I try Feedback?

  Howard Lio June 03, 2021 20:41
  0 votes 1 comment

• Does Pendo use NPS?

  Howard Lio June 03, 2021 20:33
  0 votes 2 comments

• Should I use in-app or email for NPS?

  Howard Lio June 03, 2021 20:31
  0 votes 1 comment

• How often should you run an in-app NPS survey?

  Howard Lio June 03, 2021 20:31
  0 votes 1 comment

• How do I get customer success and sales to submit feedback?

  Howard Lio June 03, 2021 20:28
  0 votes 1 comment

• What are your best practices for communication updates with customers?

  Howard Lio June 03, 2021 20:27
  0 votes 1 comment

• Should I share a roadmap with my customers?

  Howard Lio June 03, 2021 20:27
  0 votes 1 comment

• Who is responsible for reviewing requests in Feedback?

  Howard Lio June 03, 2021 20:26
  0 votes 1 comment

• What’s your recommended workflow for triaging requests?

  Howard Lio June 03, 2021 20:26
  0 votes 1 comment

• How do you write a Product Feedback Policy?

  Howard Lio June 03, 2021 20:25
  0 votes 1 comment

• How can I submit product feedback to Pendo?

  Howard Lio June 03, 2021 20:23
  0 votes 1 comment

• Posting images in comments?

  Mark Wilkin May 14, 2021 11:02
  0 votes 1 comment