Feedback & NPS

Setup, Best Practices, Benchmarks

• Can I launch a guide based on NPS response

  Kurt Kinscherf December 30, 2022 17:44
  0 votes 1 comment

• Email NPS to non-app users too

  Nicky Schardt December 21, 2022 20:33
  0 votes 1 comment

• Assign feedback to multiple users

  Emily McCluhan May 20, 2022 13:53
  0 votes 1 comment

• Alternative way to calculate NPS Response Rate

  Angus Yang April 14, 2022 20:23
  0 votes 1 comment

• The Benefits of Product Policy for Feedback

  Daniel Lenders December 09, 2021 19:49
  0 votes 1 comment

• Provide a different response/thank you message to visitors in NPS based on their score

  Marina Khan December 01, 2021 20:58
  0 votes 1 comment

• Are NPS intervals considered across apps?

  Eric Miller November 22, 2021 23:07
  0 votes 1 comment

• Downloading NPS score by shipping state

  Nate Larson November 19, 2021 18:16
  0 votes 1 comment

• What happens to the NPS survey if a user closes the browser? Can you prompt the survey to be seen again if dismissed?

  Howard Lio November 11, 2021 22:10
  0 votes 1 comment

• Using Typeform to Create Custom Feedback Form

  Hugh Roberts November 05, 2021 07:58
  0 votes 1 comment

• Likert Scale Poll Guides

  Jacob Mecham July 29, 2021 22:31
  0 votes 1 comment

• Providing a list of requests to my customers

  Tanya Lazarus July 09, 2021 13:42
  0 votes 1 comment

• How can I try Feedback?

  Howard Lio June 03, 2021 20:41
  0 votes 1 comment

• Should I use in-app or email for NPS?

  Howard Lio June 03, 2021 20:31
  0 votes 1 comment

• How often should you run an in-app NPS survey?

  Howard Lio June 03, 2021 20:31
  0 votes 1 comment

• How do I get customer success and sales to submit feedback?

  Howard Lio June 03, 2021 20:28
  0 votes 1 comment

• What are your best practices for communication updates with customers?

  Howard Lio June 03, 2021 20:27
  0 votes 1 comment

• Should I share a roadmap with my customers?

  Howard Lio June 03, 2021 20:27
  0 votes 1 comment

• Who is responsible for reviewing requests in Feedback?

  Howard Lio June 03, 2021 20:26
  0 votes 1 comment

• What’s your recommended workflow for triaging requests?

  Howard Lio June 03, 2021 20:26
  0 votes 1 comment

• How do you write a Product Feedback Policy?

  Howard Lio June 03, 2021 20:25
  0 votes 1 comment

• How can I submit product feedback to Pendo?

  Howard Lio June 03, 2021 20:23
  0 votes 1 comment

• Posting images in comments?

  Mark Wilkin May 14, 2021 11:02
  0 votes 1 comment

• Making the Text Field of the NPS survey required

  Will Shore March 12, 2025 21:08
  0 votes 0 comments

• Remove Email NPS sending

  Annukka Matilainen January 03, 2025 07:04
  0 votes 0 comments

• Is there a way to use use segments instead of account or visitor in the feedback submission form?

  linda lee August 23, 2024 23:23
  0 votes 0 comments

• Editing Tags in Pendo Feedback

  Farid Ridhwan June 12, 2024 04:18
  0 votes 0 comments

• Spike in NPS views

  Helen Bjornson May 29, 2024 17:44
  0 votes 0 comments