Erica Akroyd
Activity overview
Latest activity by Erica Akroyd-
Erica Akroyd commented, Official commentYes, the repeat interval starts when the visitor sees the guide. See details in this support article.
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Erica Akroyd commented, Track event properties will be your best option: https://support.pendo.io/hc/en-us/articles/7710433678619-Event-properties Hope this helps!
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Erica Akroyd commented, Two guides cannot be activated at the same time. If you're using the Resource Center, you could have an announcement guide for the product change with the CSV file, then a banner for the holiday to...
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Erica Akroyd commented, Official commentThe past data for the visitor will be available, but not associated to the new visitor ID. If you want to inquire about merging these IDs together, please reach out to services@pendo.io for a cust...
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Erica Akroyd commented, Is the guide location "relative to element" after it's displayed?
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Erica Akroyd commented, Official commentNot at this time, but it's a popular request. Submit your feedback in our Ideas portal by clicking on the Resource Center (bottom right corner of Pendo) and selecting "Feedback."
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Erica Akroyd commented, Official commentIf you have a UTM attached to the link, you could tag the specific UTM pages to track activity.
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Erica Akroyd commented, Official commentIf you tag the pages of staging and production, you should be able to target your guides by page, then set live to test. You'd need to ensure that the page is specific to the staging URL every time...
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Erica Akroyd commented, Hi, Isidore Gotto - you will likely need to create a Track Event to track the programmatic use of the feature.
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Erica Akroyd commented, Official commentHi, Brittany Bailey! We don't support custom guide categories at this time. Feel free to provide feedback to our product team in the Resource Center within the Feedback module (currently only avail...