Erica Akroyd

Total activity 67
Last activity August 29, 2022 18:08
Member since October 28, 2019 17:49

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Erica Akroyd created a post, August 29, 2022 18:03
Session: Product-led customer success at scale
1. Community
2. Pendomonium 22
We hope you enjoyed our PNDM session! We'd love to get a discussion going with your feedback, questions, or inspiration. The Customer Success community is strong - so let's keep the momentum going!
- Edited August 29, 2022 18:08
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Erica Akroyd commented, August 24, 2022 14:54
Hi, Eduardo - where is the data coming being pushed from?
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Erica Akroyd commented, August 18, 2022 17:39
Official comment
Thanks for your feedback, David. I've sent this over to our UX team. To ensure the right eyes get on requests like this, I encourage you to submit product requests to our Feedback portal. It's a gr...
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Erica Akroyd commented, August 18, 2022 17:35
We have a feature called "Sticky Footer" that I believe you're looking for. Check it out here!
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Erica Akroyd created an article, July 06, 2022 23:05
Building a Pendo Center of Excellence
1. Best Practices
2. Collaboration Recipes
What is a Pendo Center of Excellence? A Pendo Center of Excellence (COE) is a cross-functional team of key stakeholders who develop a cohesive strategy and playbook for leveraging Pendo analytics a...
- Edited July 07, 2022 13:42
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Erica Akroyd commented, July 05, 2022 18:42
Hi, Gavin - It likely means your site does not allow content (Vimeo, in this instance) to be loaded on your website from other websites (or has not explicitly allowed Vimeo). This probably falls un...
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Erica Akroyd commented, July 01, 2022 16:27
Hi, Kiara - It could be a number of reasons. One, maybe the segment list you're uploading has visitors in it that Pendo hasa actually never seen (ie, they haven't logged into your produ...
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Erica Akroyd commented, June 29, 2022 18:51
Hi, Minir - If you're interested in seeing all data associated with this one feature set, I may suggest merging several feature rules into one "super" feature rule. It may look something like this...
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Erica Akroyd commented, June 29, 2022 18:41
Hi, Nir - have you tried using one of the other methods of excluding visitors from analytics? If yes and this still isn't working as expected, please email support@pendo.io for assistance with trou...
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Erica Akroyd commented, June 29, 2022 17:58
We don't have internal usage reports at this time. There is an existing product request for this, I encourage you to add your name to the list of voters!
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