Erica Akroyd
Activity overview
Latest activity by Erica Akroyd-
Erica Akroyd commented, Since the Resource Center is considered a guide, it may remove that as well, but you should test it and report back!
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Erica Akroyd commented, Official commentHi, Erin W - you can select this box per Visitor ID who wants to opt out of guides. By doing this, you don't need to worry about segmentation. Pendo will automatically hide guides from them moving ...
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Erica Akroyd commented, Hi, Christoph Borer - This article should explain how to do this with a little bit of custom code in a guide walkthrough. I hope this helps!
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Erica Akroyd commented, Erica Wollmering Can you make a separate page rule specifically for the Resource Center targeting that is only an exclude rule of the login page? If that doesn't work, try asking in the Pendo Conne...
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Erica Akroyd commented, Official commentYes, the repeat interval starts when the visitor sees the guide. See details in this support article.
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Erica Akroyd commented, Track event properties will be your best option: https://support.pendo.io/hc/en-us/articles/7710433678619-Event-properties Hope this helps!
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Erica Akroyd commented, Two guides cannot be activated at the same time. If you're using the Resource Center, you could have an announcement guide for the product change with the CSV file, then a banner for the holiday to...
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Erica Akroyd commented, Official commentThe past data for the visitor will be available, but not associated to the new visitor ID. If you want to inquire about merging these IDs together, please reach out to services@pendo.io for a cust...
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Erica Akroyd commented, Is the guide location "relative to element" after it's displayed?
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Erica Akroyd commented, Official commentNot at this time, but it's a popular request. Submit your feedback in our Ideas portal by clicking on the Resource Center (bottom right corner of Pendo) and selecting "Feedback."