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Erica Akroyd

Total activity 164
Last activity December 01, 2023 19:02
Member since October 28, 2019 17:49

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Followed by 1 user
Votes 2
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Articles

Recent activity by Erica Akroyd

Installation using signed metadata with JWT
1. First-party installation
2. Other configurations
Important: This functionality must be enabled by a Pendo representative. Contact Pendo Support to request access. With a typical Pendo installation, the client passes metadata directly to the Pendo...
- Edited September 07, 2023 15:50
- 1 follower
- 0 comments
- 1 vote
Feedback for product teams and managers
1. Feedback
2. Feedback best practices
Product teams and product managers (PMs) use Feedback to research user needs and to make decisions about the product roadmap. To these ends, product teams are responsible for: Triaging requests. E...
- Edited March 16, 2023 12:56
- 1 follower
- 0 comments
- -1 votes
Building a Pendo Center of Excellence
1. Best practices
2. Collaboration Recipes
What is a Pendo Center of Excellence? A Pendo Center of Excellence (COE) is a cross-functional team of key stakeholders who develop a cohesive strategy and playbook for leveraging Pendo analytics a...
- Edited March 05, 2023 14:51
- 1 follower
- 0 comments
- 4 votes