
Erica Akroyd
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No login program - how do we increase reactivation rates?
Product usage doesn’t tell the whole story, but NO usage says a lot. No logins = no value.We’ve been experimenting with ways to reactivate customers who have had no logins in over 30 days. A simple...
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Pendo API Data Extraction - Poll Events
Question from customer: the Poll Events data through Aggregation API and we've noticed a field called "OldVisitorId" in the API response JSON which seems to be capturing both Rating and Poll Respon...