Charles Helms

1. Community
2. New to Pendo
3. Case Sensitivity

Hi Dave,  Correct - feature tags ARE case sensitive, this would need to be retagged in order to continue capturing data for that element. 

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• Created February 02, 2023 14:23
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2. New to Pendo
3. How to capture data for Production and QA environment separately?

This can depend a bit on your URL structure and how your visitors are identified.  If you have wildcarded out your domain, then all page data (if your production domains and QA domains are differen...

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• Created February 02, 2023 14:19
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2. New to Pendo
3. Not Ideal Naming Convention

HI Jonathan,  As you continue to work on you naming convention some best practices here - https://support.pendo.io/hc/en-us/articles/360031863592-Naming-Best-Practices.    In regard to determining ...

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• Created February 02, 2023 14:15
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2. New to Pendo
3. Resource Center Not in Staging

Hey Kerry,  One other thing to confirm here, do any of your modules contain content at this point?  Without any content the Resource Center will not show at all.  If this is not the case, then it m...

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• Created September 22, 2022 18:49
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2. New to Pendo
3. Can you identify which pages a button was clicked from?

Hey Noelle,  A permanent way to see this data displayed with granularity down to the exact page, would to be to tag the particular button specific to each of the multiple pages, rather than sitewid...

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• Created September 16, 2022 18:27
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2. New to Pendo
3. Pendo tagging for Single-Page Application(SPA) with a static URL across the application

Hi Praful,  This may be a use case to utilize the Pendo Location API - I've linked to some details regarding the Location API here. Best,  Charles

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• Created September 16, 2022 18:20
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1. Community
2. API / Developer
3. Parent Account to child accounts

Hi All,  Wanted to provide some general guidance here for what the typical path between setups could look like: Before Parent Accounts: Account ID is '12345' and visitor activity is associated w/th...

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• Created September 14, 2022 13:46
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2. New to Pendo
3. Export page views by URL

Hi Noelle,  Unfortunately at this time, there is not a way to export parameters associated with a page in a .csv format.   You are able to view the top parameters on the page details page, by click...

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• Created September 08, 2022 16:19
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2. New to Pendo
3. Integrating with ChurnZero

Hey Brian,  At this time segments can not be shared via the Pendo <> ChurnZero connection - details on what can be passed detailed here. Charles

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• Created September 08, 2022 16:00
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2. New to Pendo
3. Feature Rules Functionality

Hey Samantha,  If you have two rules established for feature, let's call them Rule A and Rule B, by including both you will get a count of a total of all clicks on Rule A AND Rule B.  So in the cas...

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• Created September 08, 2022 14:10
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