Charles Helms
Comments
-
Hi Emily, At this time it is not possible to assign a piece of feedback to multiple people. I wonder if it would be helpful to organize all these in a product area that could be filtered while wor...
-
Hi Victor, I think you are on the right track regarding Funnels and Paths. The big distinction for me about which one of these tools might be most useful, is whether or not you have hypothesis a...
-
Hey Isaac, It sounds like this may be a fit for the use of Track Events within Pendo - more information about establishing these in our knowledge base. Track Events Configuration
-
Hey Abby, Some more information on multi page walkthroughs here in the Pendo Academy. Some key things to ensure would be: user clicks 'got it' before they upload the attachment (so guide advances...
-
HI Eitan, One thing I always like to keep in mind as I'm working with segments is whether or not the segment will ever be intended to be used in the context of presenting a guide, as there are som...
-
Hi Robert, When you are referring to the informational badge are you talking about the Resource Center? The Resource Center Metrics Page as described here can give insight into the most viewed mo...
-
Hi Laura, In order to present a longer term guide within the Resource Center you would need to create a copy of the guide and apply a different segment. The option to Clone a guide is in the upp...
-
Hi Denise, An explanation of the calculation can be found here - hopefully this helps when placed in comparison to the manual calculations your team is executing as of now.
-
Hello Everyone! I'm sure you've been seeing some guides announcing this release in Pendo, but wanted to share the link to API documentation regarding the PES API here as well: PES API Documentati...
-
Hi Bryan, Quick Snippet from our Metadata Knowledge Base Article: When would I want to use a custom field? If you want to add metadata from your product, passing it through the agent is best. When...