Ke Lou

Total activity 19
Last activity April 04, 2023 15:50
Member since August 25, 2022 14:13

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Ke Lou commented, January 17, 2023 21:54
Thanks to everyone that joined us for our recent Tech Talk. There were a ton of great questions that came in through the chat so we wanted to post those questions and short answers to them here. Yo...
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- Edited April 04, 2023 15:50
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Ke Lou created a post, January 13, 2023 15:50
'Tech Talk' session on Feedback Workflow
1. Community
2. Feedback & NPS
In this post, you'll be able to find materials from our 2023 Tech Talk series focused on Feedback.About this session: With Pendo Feedback, your company can centralize product feature requests in on...
- Edited April 04, 2023 15:26
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Ke Lou commented, August 30, 2022 17:15
Hi Shoma, Thanks for the question. I'm glad to hear everything is working smoothly. It's not an easy process to disable Pendo on single-page applications. Before we go down that route, what are the...
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Ke Lou commented, August 30, 2022 17:11
Hi Tolu, Thanks for your question. Changing from parent accounts to child accounts can cause a data disruption and it will depend on each customer's unique situation. I've gone ahead and created a ...
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- Edited August 31, 2022 13:50
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Ke Lou commented, August 30, 2022 14:33
Hi Darach!Thanks for your question! Where is the code block element created? is it created in a custom code block in a Pendo guide or is it a code block (as in an element) in your application? Hopi...
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Ke Lou commented, August 30, 2022 14:13
Hi Alison,Thanks for your question! With text capture disabled, feature tagging for analytics in web apps won't work with the use of "contain" statements. In other words, any features that are targ...
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- Edited August 30, 2022 14:14
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Ke Lou commented, August 29, 2022 14:30
Hi James, the Pendo debugger tool is a handy tool used to troubleshoot and debug guides. It looks like access to the tool is not limited to users. I'm happy to pass this feedback on to our product ...
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Ke Lou commented, August 25, 2022 15:26
Hi Suzi, Thanks for the question! In addition to tagging a page or feature to obtain the analytics in the Pendo UI, you can also send a Track Event to Pendo. Track event is a method to consider if ...
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Ke Lou commented, August 25, 2022 14:26
Hi Tolu! Welcome to the Community and thanks for the introduction!
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