Michael Garrity
Comments
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Amy Was How is your segment currently setup? Is it based off a specific field or did you add users/accounts manually? Internally here we are using data mapping ( https://support.pendo.io/hc/en-us/a...
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I think you should be able to activate the guide using the command pendo.showGuideById('GUIDE-ID-HERE');
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When you are creating your segment, there should be a "First Visit" option listed under Account Data. Would this work for your use case?
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Devin Hartnett I think the best way to accomplish this would be to create a segment (or add to your existing segment). Here you can set the action you were referring to about having seen X number ...
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If still needed, add a custom code block and: Add this code in the HTML section (replacing the your_url_here with your desired URL): <a id="openUrlLink" href="your_url_here" target="_blank"></a>...
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Ryan Prouty - I had a similar scenario in my org. The way we solved it was by using the Pendo Data Mapping. This essentially pulls in data from one of your internal systems into Pendo. You can then...
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Rohit Pandey were you able to achieve this with custom code? If so would you be open to sharing the code?
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Not sure what others may be doing, but I've accomplished this by just using a "Next" button. Target the text box with backdrop enabled. My guide mentions "Fill out X text, and then click next to co...
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Jeramie Mullis - I experience the same issue. After some playing around, I found that if you wait 3-5 seconds after the guide step appears, you can get into the text box without issue. Not exactly...
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Angela Holly -- I saw your comment that this no longer works. Is this currently a bug that will be addressed at some point? Or is it that this method is no longer supported by Pendo moving forward?