Hugo Torres
Posts
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How can I tag a feature that matches a class but does match a link?
Hello! I have a table in which one of the columns opens a different page, while all other open a pop-up window. I want to track whenever a user opens a pop-up, so I need to tag the feature as all e...
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Session Replay - Are icons not possible to unmask?
Hello! I have been recently tinkering around with Session Replay, with full privacy settings, unmasking information that is not sensitive and I have been running into this issue: no matter which ta...
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Capture backend requests
Is there any way to use Pendo to capture the backend requests performed by an action on the page? Up to some point this might be covered by event properties (e.g.: retrieving the contents of a form...
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Tag a feature that does not contain something
Hello!I have a table in which some ceels have links in them and others not. A click on a link opens a new page, a click on one of the other cells opens a side panel. I want to be able to tag these ...
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What is the best way to debug my activity in order to ensure the right tags are triggered?
Hello, I am experiencing some strange behavior on the paths and funnels that I am analyzing and there I wanted to debug this, to ensure that they are being triggered by the right clicks. Currently,...
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Average Time on Page Calculation
Hello!After extracting our Pendo usage data we are trying to figure out how can we match some calculations performed on Pendo, like the Average Time, located on Page Details. The calculation has th...
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What will happen if two features capture the same element?
Let's assume that I have two buttons on my interface: Allow and Dismiss. I need to creature two features to track them individually but I also need to create an additional feature to track if eithe...
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Paths: Untagged vs Other?
Hello!When running a path, what is the difference between untagged and other? Does Other represent non-taggable features?Best regards,Hugo