Eric Miller

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  • Activating Resource Center by UI element

    The Resource Center support article states "You can also choose to activate your Resource Center by clicking on an existing element in your application." If we do this, is it correct to assume we l...

  • Are NPS intervals considered across apps?

    We have a multi-app subscription with unique NPS guides running in each app. If we set the surveys to 90 day intervals, will the viewing of an NPS from one app impact the ability to see the NPS in ...

  • NPS intervals combined with segment

    If we have our NPS interval set to 90 days, but have some segment rules that might preclude a user from seeing the NPS guide (even if the 90 day interval has passed). For example we might have a ru...

  • Definition of Time on Page

    When creating a segment there is a data point under Pages called "Time on Page." What is this measuring and what is the unit being set in the parameter?

  • How to avoid printing the Resource Center badge

    Our app allows the user to create a PDF of their screen to print out the content. However the Resource Center badge is coming along for the ride and obstructing some content in the PDF. Any suggest...

  • Best practices for borderless images in guides?

    We are using a custom code block to create an image block where the image goes up to the container edges (no border/margin). Pendo uses this design type in their guides (see example below). In some...

  • Resource Center - scroll for smaller screens?

    When more modules are added to the Resource Center than the container height allows for it will enable an internal scroll mode. I am wondering however is there a way to get the RC to scroll just wh...

  • Who can create, edit and delete Click Events?

    Is it possible to give permission to someone other than a subscription admin the ability to tag individual click events for a feature? I understand admins need to enable click events feature in the...

  • Resource Center Code Sandbox Module - Examples with multiple URL links

    The Resource Center provides a Code Sandbox Module that allows for free form creation of content via HTML/CSS/Javascript panels. Here are a few examples of Sandbox Modules we created to offer custo...

  • Resource Center Announcements - Inspiration!

    I am looking for some inspiration on ways to leverage the Announcements module of the Resource Center (RC) as well as new design ideas for this narrow space. We use it to announce new product featu...