Eric Miller

  • Total activity 103
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 2
  • Subscriptions 43


Votes on activity by Eric Miller Sort by votes Recent activity Votes
  • Resource Center Code Sandbox Module - Examples with multiple URL links

    The Resource Center provides a Code Sandbox Module that allows for free form creation of content via HTML/CSS/Javascript panels. Here are a few examples of Sandbox Modules we created to offer custo...

  • Best practices for borderless images in guides?

    We are using a custom code block to create an image block where the image goes up to the container edges (no border/margin). Pendo uses this design type in their guides (see example below). In some...

  • Activating Resource Center by UI element

    The Resource Center support article states "You can also choose to activate your Resource Center by clicking on an existing element in your application." If we do this, is it correct to assume we l...

  • Resource Center Announcements - Inspiration!

    I am looking for some inspiration on ways to leverage the Announcements module of the Resource Center (RC) as well as new design ideas for this narrow space. We use it to announce new product featu...

  • Open Resource Center announcement hyperlink in same tab/window

    When creating a Resource Center announcement, markup language is provided that allows you to hyperlink text to any URL. The default behavior seems to open in a new tab. Is there anyway to force tha...

  • Setting guide display frequency

    In the Pendo Adopt product there is an out of the box “guide frequency” setting in the scheduling settings. Is there a way to get equivalent functionality currently in regular Pendo?Specific use ca...

  • Zapier to Slack integration

    I am using the recipe for sending NPS to Slack via Zapier. (I am aware of the available built-in integration option but am using this method to control which responses we send to Slack). I got a te...

  • Guide throttling--How long is a "day"?

    If I set guide throttling to "1 day" does that mean the user can see a new guide as soon as the calendar date advances or would it actually require 24 hours to pass before they can see a new guide?

  • Eric Miller, Product Operations Manager

    👋🏽 I'm Eric and I have been using Pendo for about three years. My company and Pendo have grown up together, starting with one single app 5 years ago and now with 6 subscriptions including one multi...

  • Overwriting Metadata

    My understanding is that metadata fields will get overwritten if their values change (assuming the visitor or account ID remains the same). What would happen if a field we were previously sending t...