Doug McDaniel
Comments
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Something we've seen have improved completion rates in scenarios like this is the "minimized guide step" Angus Yang came up with the idea and posted it in the community here. Similar to what you s...
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... and last but not least, make sure Page Location of your Guides aligns with the module's presence. If you create module with guides that only show on Page A, the module will only appear when th...
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Any URL that directs into your application. You can then use the navigate ability to get to the correct page. If you use one of the two URLs you provided earlier, that should work just fine. You ma...
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Hey Aabid - Wildcards work for all words between slashes. For this, your tag would look like: //*/calls
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Hey Shannon - The ID Pendo uses to match does need to be a component of metadata on the visitor.
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Hey Shane - when you say you're not seeing clicks on the feature, how long are you giving Pendo to surface that data? Based on my knowledge of HTML and Pendo tagging, what you're doing is correct ...
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Hey Will Etling- Check out our code snippet here -- this JS would be added to a code block on the first step of your guide.
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Highly recommend the addition of visuals (had a customer A/B test visuals in a guide and saw some ridiculous uptick in engagement). Highly recommend the Remind Me Later button - gives people a way...
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Hey Lauren Dailey - This issue is addressed in the FAQ section of this article. Thanks!
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Guide do not have to reference an element. In the location (last screenshot you attached) - if you change the target to .builder-box--add and remove the nth-child you should have more luck