Doug McDaniel
Comments
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Highly recommend the addition of visuals (had a customer A/B test visuals in a guide and saw some ridiculous uptick in engagement). Highly recommend the Remind Me Later button - gives people a way...
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Hey Ashley - Another approach here: Based on the assumption that the button that redirects a user to Page B is a part of your application (and not part of a Pendo guide). Create a guide that is ...
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... and last but not least, make sure Page Location of your Guides aligns with the module's presence. If you create module with guides that only show on Page A, the module will only appear when th...
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Hey Daniel - The initialize() function starts up the Pendo agent. Initialize is required when starting Pendo tracking and sets up the visitor object for tracking. This visitor can be anonymous (pr...
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There are customers who adjust their snippet on certain pages of their application to send in a new piece of metadata that controls the Segment for the Module/Resource Center. The Segment would lo...
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Hey Eric - Have you tried the steps from this article yet?
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Hey Laura Contrucci - In the designer, open step 1. Click the Blue Plus Button on the guide (where you add content). In the menu that opens when you click to add content, you should be able to add...
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Hey Shane - when you say you're not seeing clicks on the feature, how long are you giving Pendo to surface that data? Based on my knowledge of HTML and Pendo tagging, what you're doing is correct ...
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Hey Will Etling- Check out our code snippet here -- this JS would be added to a code block on the first step of your guide.
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Hey Daniel - Visitor metadata updates every time the Pendo snippet initializes for a user (usually around a log in event). I'd expect this metadata to become more visible/available as you have mor...