Hannah Chaplin
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Activity overview
Latest activity by Hannah Chaplin-
Hannah Chaplin created an article,
Feedback - Getting Started
What is Pendo Feedback? With Feedback you can collect product feedback at scale, quickly prioritize it and close the loop with your internal teams and customers too. Understanding feedback is crit...
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Hannah Chaplin created a post,
Your November update: Dashing dashboards, inspiring integrations and more!
Welcome to this month's edition of Pendo product updates! This is a new monthly update to keep you informed on what’s new in Pendo and why it matters. It’s broken down by product area, so you can q...
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Hannah Chaplin commented,
Hi Bridget! To confirm, YouTube video support has been released for iOS and Android in SDK 2.12.
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Hannah Chaplin commented,
Hi Alexandra, I'm not sure how you would do this privately but at Pendo, we have a public Slack channel for all NPS responses. On the response posted into Slack, we show the customer success manage...
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Hannah Chaplin commented,
Hi again Scott, I've consulted with the experts ! Here's more detail for you:It is possible to ensure a user only sees the NPS survey on ONE of the platforms they are using to access your products....
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Hannah Chaplin commented,
It does make sense...thank you! Let me double check with the team and get back to you.
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Hannah Chaplin commented,
Ah apologies Mel - I should have asked if you were on Pendo Free or not! If you're in your Pendo Free account, you can click "VOC" in the main menu on the left hand side to contact sales for a demo...
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Hannah Chaplin commented,
Hi Mel, Pendo Feedback would be brilliant for your use case, especially if you're already trying Pendo out. Do you have someone here you can contact to request that it's made part of your trial? ...
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Hannah Chaplin commented,
Official comment Hey Scott !It sure is! Check out this short blog post which covers NPS best practices across mobile + web. Here's a nice extract that answers your question: "In Pendo, you can segment your NPS surv...
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Hannah Chaplin commented,
Hey there! We do support Flutter using our Track Events solution and you can learn more about that here.The help doc covers the functionality and key use cases for both analytics and guides in a Fl...