alan.stephens
Activity overview
Latest activity by alan.stephens-
alan.stephens commented, Hi Stanley I can offer a workaround - not a checkbox, but make it a button. Perhaps use the Dismiss in the bottom left but with a label of "Don't show again". Then Tag the button as a feature in P...
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alan.stephens commented, Hey Ben 1. You need to add a custom code block to your guide via the Designer. If you don't have this option, then your plan may not support custom code blocks and unfortunately, the option I sugg...
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alan.stephens commented, Hi Ben What you could do is have the guide targeted to fire for both scenarios (2 and 3 above) but have a small piece of custom Javascript (rather than CSS) which will execute immediately when the ...
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alan.stephens commented, Hi Jesse I'm thinking it's less about excluding users who have not viewed any guide, but those who have received guides but frequently dismiss them at Step 1 when there was a CTA or a 2nd step they...
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alan.stephens commented, Hi Esther, in the guide designer, you should be able to drag/drop the new step to the slot you desire. Hover over the step you have created in the step view. Hope that helps.
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alan.stephens commented, When I've seen this in the past, it's been because our own application page is grabbing the focus back immediately as soon as you click in the Pendo feedback guide entry field. It may be worth chec...
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alan.stephens commented, Glad it helped, Emily
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alan.stephens commented, +1 Our RC content is fairly stable but any time there's a change needed it's painful to manage.
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alan.stephens commented, Ah! I hadn't picked up that it was a badge activated guide. That makes things more complex. I can't think of an immediate solution to that but will respond if I do.
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alan.stephens commented, For step 1, you can pick any layout you want, and then just delete each element within it in the designer (clicking the bin icon when hovering over each). The only thing you do want to have is a cu...