Angela Holly
Posts
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Answered
Tech Note: Should I use Pendo for performance monitoring of my application?
Overview Technically, you could use Pendo for performance monitoring. However, depending on your use case, using another product might be easier, faster, and provide more value. The Pendo agent a...
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How can I add additional data (query parameter) to an external link in a guide?
This content has been moved to the Integrations section of the Help Center. Please reference this article for the most up to date information: https://support.pendo.io/hc/en-us/articles/6838893201...
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Answered
Tech Note: Can I use the API to create new visitor and account records in Pendo?
UPDATE: This Tech Note is no longer being updated. There are two methods to create new visitor and account records in Pendo (even if they haven't used your application yet). Please refer to these ...
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Answered
Tech Note: Count Track Events Received For A Visitor As Time In Application setting FAQs
UPDATE: This Tech Note is no longer being updated and the information has been incorporated into this article: Time on page and app calculations. This Tech Note will answer frequently asked ...
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Answered
Tech Note: How do I use Pendo data with my reporting tool (PowerBI, Tableau, Looker, etc.)?
There is no direct connection between Pendo and common reporting tools such as PowerBI, Tableau, and Looker. Instead, you will need to do the following: 1) Move the data from Pendo into your own da...
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Tech Note: Adding a new application /multi-app - metadata best practices
UPDATE: Please refer to https://support.pendo.io/hc/en-us/articles/14049867371163-Manage-metadata-across-multiple-apps instead With metadata, Pendo will always display the last value we received,...
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Answered
Tech Note: Track event properties and reporting best practices
UPDATE: This Tech Note is no longer being updated. Please refer to these Help Articles instead: Track Events Configure Track Events Data Explorer Event Properties -------------------------------...
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Answered
Tech Note: Track Events Best Practices
UPDATE: This Tech Note is no longer being updated. Please refer to these Help Articles instead: Track Events Configure Track Events Event Properties ---------------------------------------------...
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Tech Note: Programmatically launch and dismiss the Resource Center
If you have a scenario where you want to automatically launch and/or dismiss the Resource Center, it is possible to do this programmatically, using the Pendo Agent API. Launch the Resource Center:...
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Guide activation - multiple elements
August 14, 2023 Update: This appears to be working correctly now. If it is not working correctly for you, please submit a Support ticket and they can work with you on additional troubleshooting: ht...